Lizaro Cookie Policy

Last updated: May 21, 2026

This cookie policy explains how Lizaro, operated by Sligo Limited (company registration C 104415), uses cookies and similar technologies on its website. It covers what cookies are placed on your device, why they are used, and how you can manage or remove them. Reading this alongside the privacy policy will give you a full picture of how your data is handled.

This policy applies to all users who access the Lizaro website from Australia or any other permitted territory. By continuing to browse the site, you acknowledge the use of cookies as described below.

Interpretation and Definitions

Consistent terminology helps avoid confusion when reading a legal document. The terms below carry the same meaning wherever they appear in this policy, regardless of whether they are written in singular or plural form.

Key Terms Explained

The Company refers to Sligo Limited, registered in Malta under number C 104415, which operates the Lizaro brand and its associated platform services through GMBL Tech. The Website means the Lizaro online casino and sportsbook service accessible to eligible users, including Australian players.

Cookies are small data files placed on your computer, tablet, or mobile phone by a website during your visit. A User is any individual who accesses or interacts with the website, whether registered or browsing as a guest. Personal data means any information that can identify you directly or indirectly, such as your name, email address, or device identifiers.

Device and Browser Scope

Device refers to any hardware used to access the site, including desktop computers, smartphones accessed via Android Chrome or iOS Safari, and tablets. Browser means the software application you use to navigate the web. This policy covers cookie activity on all supported device types.

What Cookies Are

Cookies are a standard feature of modern websites. They allow a site to remember information about your visit and make your experience more consistent across pages and sessions.

How Cookies Function

When you load a webpage, the server can send a small text file to your browser. Your browser stores this file and sends it back to the same server the next time you visit. This process allows the website to recognise your device, recall your preferences, and maintain your session without requiring you to log in again each time.

Cookies do not contain executable code and cannot carry viruses on their own. They typically hold a small amount of data such as a session identifier, a language preference, or an anonymised tracking reference.

Connection to Personal Data

Some cookies collect data that, alone or combined with other information, may identify you as an individual. This includes IP addresses, device identifiers, and login tokens. Where cookie data constitutes personal data under applicable law, it is handled in line with the Lizaro privacy policy and relevant data protection obligations.

Types of Cookies Used

Cookies differ in how long they remain on your device and what purpose they serve. Understanding the basic types helps you make informed decisions when adjusting your browser settings.

Session Cookies

Session cookies are temporary files that exist only for the duration of your visit. They are deleted automatically when you close your browser. On the Lizaro platform, session cookies support core functions such as maintaining your login state while navigating between the casino lobby, sportsbook, and cashier pages.

Without session cookies, the website cannot link your actions across different pages in a single visit, which would make standard functions like placing a bet or processing a deposit unreliable.

Persistent Cookies

Persistent cookies remain on your device after you close your browser, up to a defined expiry date set at the time of placement. They allow the site to recognise you on a return visit, remember language or display preferences, and maintain certain security settings without requiring you to reconfigure them each time.

The storage duration of persistent cookies varies. Some expire after a single day, while others may remain for up to 24 months depending on their function. You can remove persistent cookies at any time through your browser settings.

Cookie Categories on This Site

Cookies on the Lizaro website fall into distinct categories based on their purpose. The table below summarises these categories, what they do, and whether they are required for the site to function.

Essential Cookies

Essential cookies are necessary for the website to operate. They handle authentication, maintain your session while logged in, and support security controls including fraud detection signals used during account review. These cookies cannot be switched off without breaking core site functionality.

Examples include the token that keeps you logged in during a session, the cookie that records whether you have accepted this policy, and the identifiers used to protect your account from unauthorised access.

Functional and Optional Cookies

Functional cookies store non-essential but useful preferences such as your chosen language, display layout, and currency selection. On Lizaro, this includes remembering that your cashier operates in AUD. Analytical and targeting cookies are optional and can be declined. Analytical cookies help identify pages that load slowly or generate errors, contributing to ongoing site improvements. Targeting cookies support the delivery of content that may be relevant to your activity on the site.

How Cookies Are Applied

Cookies interact with specific features across the platform. The examples below reflect how cookie-based storage and retrieval appear in practice during normal use.

Authentication and Account Access

When you log in to your Lizaro account, an authentication cookie is set on your device. This cookie ties your browser session to your account record so you remain logged in while moving between the casino, sportsbook, and account pages. If you close the browser or your session expires, this cookie is cleared and you will need to log in again.

During KYC checks or account review, compliance-related cookies may be active to preserve the state of your verification workflow. These are not used for marketing purposes.

Preferences and Site Performance

Preference cookies retain your chosen settings across visits. If you set the site to display in English with AUD as your currency, a functional cookie stores that choice so it applies on your next visit without requiring manual selection.

Performance cookies track how pages are loaded and which sections generate errors or slow response times. This data is processed in aggregated, anonymised form and is not used to build individual profiles.

Payment Session Handling

The cashier section uses session-based cookies to maintain the continuity of a transaction while you move through deposit or withdrawal steps. These cookies do not store card numbers or full payment credentials. They hold only a temporary reference that links your browser to the active transaction context in the payment system.

Your Choices and Control

You have the right to accept, decline, or remove cookies at any time, subject to the impact this may have on how the site operates. The options available to you are set out below.

Disabling Cookies in Your Browser

All major browsers allow you to block cookies through their settings menus. You can choose to block all cookies, block only third-party cookies, or be prompted before each cookie is set. Blocking essential cookies will prevent the site from functioning correctly. You will not be able to log in, access the cashier, or use core account features if authentication and session cookies are disabled.

Blocking only optional categories such as analytical or targeting cookies will not disrupt your ability to use the site, though some preferences may not be retained between visits.

Deleting Existing Cookies

You can delete cookies already stored on your device through your browser history or privacy settings. Clearing cookies will log you out of any active session and reset any stored preferences. If cookies are cleared mid-session during a cashier transaction, the transaction may need to be reinitiated.

Deleting cookies does not affect data already processed or transmitted to Lizaro servers. For data deletion requests related to your personal account information, you should contact the support team directly.

Consent and Withdrawal

Where consent is the legal basis for placing optional cookies, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. Essential cookies operate under the basis of legitimate interest or contractual necessity and do not require separate consent.

Managing Cookies by Browser

The steps for managing cookie settings differ between browsers. The guidance below covers the most commonly used platforms by Australian users.

Chrome and Firefox

In Google Chrome, open Settings, select Privacy and Security, then Cookies and Other Site Data. You can block third-party cookies or clear all existing cookies from this menu. Android users accessing Lizaro through Chrome can follow the same path in the mobile settings menu.

In Mozilla Firefox, go to Settings, then Privacy and Security, and find the Cookies and Site Data section. Firefox allows you to set strict, standard, or custom protection levels. Selecting custom mode lets you block tracking cookies without affecting session or authentication cookies.

Safari and Other Browsers

On iPhone or iPad, open the Settings app, scroll to Safari, and select Block All Cookies if you want full cookie blocking, or manage cross-site tracking under Privacy and Security. Note that blocking all cookies in Safari will affect the Lizaro mobile experience accessed through iOS Safari.

Microsoft Edge users can access cookie controls under Settings, then Cookies and Site Permissions. Opera and other Chromium-based browsers follow a similar path to Chrome. If you use a less common browser, consult its official help documentation for specific cookie management steps.

Third-Party Cookies

Some cookies on the Lizaro website are set by third-party services rather than by the site itself. These originate from partners involved in platform operation, analytics, and payment processing.

Platform and Analytics Partners

GMBL Tech, the platform services provider associated with Sligo Limited, may set technical cookies as part of the platform infrastructure. Game providers such as Pragmatic Play, Evolution, and NetEnt may also set cookies when their content is loaded within the site environment. These cookies are subject to the privacy and cookie policies of those respective providers.

Payment and Security Services

Payment processors connected to the Lizaro cashier, including those handling Visa, Mastercard, PayID, and e-wallet transactions, may set cookies to verify device consistency and detect fraud. These are primarily security-oriented and operate under the terms of each payment provider. Lizaro does not control the content of third-party cookies but takes reasonable steps to work only with providers whose data practices meet applicable standards.

Data Retention and Storage

Cookie data is stored on your device for as long as the cookie remains active. The retention period depends on the cookie type and its defined expiry.

Where cookie data is transmitted to Lizaro servers, it is retained in line with the data retention schedule set out in the privacy policy. Users may request information about what personal data is held, including data derived from cookies, by submitting a request to the support team.

User Rights Regarding Cookie Data

Depending on your jurisdiction and the nature of the data collected, you may have rights relating to the personal data held about you, including data collected through cookies.

The following rights may apply to your situation:

• 🎲 Right to access the personal data held about you, including cookie-derived identifiers
• 🧩 Right to request correction of inaccurate data linked to your account or device
• 🪄 Right to request deletion of personal data where it is no longer needed for its original purpose
• 📎 Right to restrict processing in certain circumstances, such as where accuracy is disputed
• 🧭 Right to object to processing carried out on the basis of legitimate interest
• 📱 Right to withdraw consent for optional cookies at any time through browser settings

Exercising these rights will not affect your ability to use the site, except where the data in question is essential to account security or compliance functions. To submit a rights request, contact the support team using the details below.

Security of Cookie Data

Cookies that carry sensitive references, such as authentication tokens or payment session identifiers, are transmitted over encrypted HTTPS connections. This reduces the risk of interception during data transfer between your browser and the site servers.

Technical Safeguards

Session tokens and authentication cookies are assigned unique, randomised values that cannot be used to reconstruct personal account details without matching server-side records. Cookies used in the payment process do not carry full card numbers or bank credentials. Security cookies are set with attributes that restrict them to the originating domain and prevent access by client-side scripts where this is supported.

Your Responsibility

If you use a shared or public device to access the site, you should clear cookies and browser history after each session to prevent another user from accessing your stored session data. Lizaro recommends logging out fully and clearing site data when using devices not under your sole control.

Changes to This Policy

This cookie policy may be updated from time to time to reflect changes in technology, regulation, or the cookies used on the site. When changes are made, the updated version will be published on this page with a revised date.

Continued use of the website after an update takes effect constitutes acceptance of the revised policy. If the changes are material, a notice may be displayed on the site or sent to your registered email address. Reviewing this page periodically ensures you remain informed of how cookie data is handled.

Contact Information

If you have questions about this cookie policy, want to understand how specific cookies affect your account, or wish to submit a data rights request, you can reach the Lizaro support team through the following channels.

How to Get in Touch

Email support is available at support@lizaro.com. The support team operates around the clock, seven days a week. For cookie-related questions, include a brief description of the issue and the browser or device you are using so the team can provide a relevant response.

Live chat is also available through the website for general account and technical queries. Response times for email requests related to data or compliance matters are typically within 24 to 72 hours, in line with the KYC and privacy team review window applied across account operations.